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You may choose to place an order through our online ordering
system (LIMS) or by submitting an excel order form via
email (customerservice@macrogenusa.com).
If you are a first time user, a free trial order form
can be used. When using order forms, please send it via
email and also include a copy in the sample package.
Free trial order form :
Download 'Free trial order form'
Excel order form :
Download 'Excel order form'
If you choose to use LIMS, which is favored, go to http://www.macrogenusa.com/ and create an account.
If you are a first time user, please consult with your accounting department.
You may need to obtain a purchase Order (PO) number from your institute and provide
us the PO number when you place an order.
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Log in |
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Go to "Place
an Order" |
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Complete Basic
information |
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Enter general information
(emails, billing information, sample type, etc) |
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Complete
order by uploading template file
or directly typing in reaction
information |
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Print confirmation
page |
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Include with the sample
package |
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Ship or drop off samples |
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| - Shipping by mail |
Ship your samples to :
MacrogenUSA Corp.
9700 Great Seneca Hwy Ste. 208
Rockville MD 20850 USA
- Shipping coverage is $30 for every 20 reactions or each 96-well plate.
- Maximum shipping coverage is $90 for all orders.
- Select delivery type as "Standard
Overnight". Dry ice or ice packs are not necessary
in the shipment.
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- Sample drop boxes |
- We Currently have drop off locations at following institutions.
- Maryland
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NIH main campus in Bethesda, MD
National Cancer Institute in Frederick, MD
MedImmune, LLC., etc. |
- New York/New Jersey
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Columbia University & Columbia University Medical Center
New York University Medical Center & VA Hospital
Rockefeller University
Weill Cornell Medical College in New York City
Albert Einstein College of Medicine
Mountain Sinai School of Medicine
City College of New York
SUNY Downstate Medical Center, etc.
University of Medicine and Dentistry of New Jersey
Rutgers University, etc.
Cancer Institute of New Jersey
Princeton University, etc. |
- Massachusetts
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Northeastern University
University of Massachusetts, Worcester, MA
Worcester Polytechnic Institute
Gateway Park at Worcester Polytechnic Institute
Alnylam Pharmaceuticals, Inc.
MSM Protein Technologies, Inc.
Tufts University
Tufts University Medical Center, Boston, MA
Boston University
Boston University Medical Center, Boston, MA
Brandeis University
NovoBiotic Pharmaceuticals, Inc.
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Please contact us for the availability of sample drop box near you.
Maryland area : customerservice@macrogenusa.com, 301-251-1007
New Jersey /New York area: Steve Park kejong84@macrogenusa.com
212-781-3093(Office), 706-410-4453 (Mobile)
Boston area : Brian Lee bospickup@macrogenusa.com 617-494-1705 |
- Sample pick up at the Bethesda NIH campus |
Current clients at the Bethesda NIH campus have the pleasure of having their samples picked up by our personal courier. The company courier visits the campus every weekday from 2-4 PM, given a scheduled pick up appointment received by noon.
To schedule a pickup, call the office at 301-251-1007 or send an email to customerservice@macrogenusa.com before noon. |
- Drop off samples at our facility before 5:00 pm to
get your results back next morning. |
Drop box can be found behind the receptionist desk in the main lobby of MTDC building.
Main door will be closed at 5:00 PM. Please call us at the office for direction at 301-251-1007.
Maryland Technology Development Center
9700 Great Seneca Hwy
Rockville MD 20850 USA |
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- Sequencing results are readily made available between
12 to 24 hours of receiving DNA samples and
primers.
- Primer synthesis service will take 2-3 business days.
- Plasmid purification and sequencing service will take
2-3 business days from the time sample arrival
notice sent to the result
delivery. |
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