General Terms & Condition
This agreement is a contract between you and Macrogen Corporation(hereafter, Macrogen) and applies to Macrogen’s services usage in whole. You shall read, agree with and accept all of the terms and conditions contained in this agreement.
Article.1 General Rule
1. 1. Purpose.
1.3 Effectiveness and change of the agreement,
a) It shall come into effect on the date when Macrogen posts it in public.
Article 2. Enrollment of a membership and Service Usage,
2.1 Eligibility and Types of accounts,
a) To be eligible for our service, you shall obtain the consent of service usage from Macrogen and make an agreement.
b) In the event that you have the desire to create your own account and use our service, you shall provide us with your
c) In the event that Macrogenauthorizes the Service Usage to you, such notice shall be considered to be received by Macrogenwith
d) Macrogen does not authorize the application of our service usage in accordance with the following:
.... - apply to service with name of other persons.
2.1 Eligibility and Types of accounts,
a) Macrogen can temporarily suspend the Service usage due to system inspection, change, defect, communication interruptionand
Article 3. Liability
3.1 Macrogen’s Liability
a) Macrogen shall take a step that you can use our service immediately from the date to be registered without any failure, exceptfor our
b) You shall agree to receive an e-mail related to service, important notice and promotion email / letter sent by Macrogen.
c) In the event that you escalate any claim, we will gather information from you and take an appropriate step. While it takessome timeto
d) Macrogen shall not disclose your personal information to any third party that is not directly related to the agreement and willlimit to
e) Macrogenwould not accept liability for any damage caused by natural disasters(earthquake, a war of the elements,
3.2 User’s Liability
a) You shall be liable for all the management of your own ID and Password.
b) You shall agree to receive an e-mail related to service sent by Macrogen.
c) You shall give the notice to Macrogen on this matters, if your ID is used on illegally purposes,
d) You shall abide by clauses specified on the agreement and related laws.
e) You shall be paid invoice that all sequence data are to be charged and their success or failure is not a factor that
Article 4. Supply and usage of Service result
4.1 Supply of Service result
a) The turnaround time define the one from the arrival of your samples to the sending of result.
b) If the result is delayed beyond the promised date, you shall be notified in writing of the fact of delayed service.
4.2 Services Usage,
a) Macrogenshall treat all the sample data and information provided by you confidentially and shall not disclose them to anythird party
....i) provide it by anonymity for a statistical report, academic research and market investigation
Article 5. Effectiveness, termination and limitation
a) You shall provide your identified information as per Macrogen’s required form and make this agreement with Macrogen.
b) Macrogen agrees to register users as a member who complies with clause 5.1.a.
5.2 Termination and usage limitation
a) You may for its convenience, terminate contract at any time. Such termination becomes effective by your e-mail notice of
b) Upon receipt of the notice, you cannot, except as otherwise directed by you in the notice, log in with your ID & PW and use it.
c) Macrogen may terminate the Contract without any notice, in whole or in part, if:
....i) violate the public order and established social morals
5.2 Cancellation procedure of usage limitation
a) In the case of limiting service usage, Macrgoen shall notify users or representatives in writing or phone of
b) Macrogen may, for its convenience, terminate all or any part of the service at any time by urgent problem. Such termination
c) Under the article of 4.2.1, users or representative who is notified the termination of service usage, could make an objection.
d) In the event of resolving the suspension of service usage, Macrogen will take a appropriate action to cancel the
5. 4 User’s notice management
Macrogen can delete the notice posted by users for the following without any pre-notice.
....i) injure to a persons or group’s reputation by a slander
Article 6. Arbitration
All disputes, controversies or differences which may arise out of or in connection with the Contract or for the breach thereof shall be finally settled by arbitration in USA in accordance with the Commercial Arbitration Rules of the USA.
Aricle 7. Governing Law
The Contract shall be governed and interpreted by the laws of the USA.
Article8. Liabilities and remedy
Unless otherwise provided herein, Supplier shall not be liable for any consequential, direct or indirect damages, related to free serviceexcept for the damages caused by willful misconduct.
We are not liable for damage or losses to any of one’s standard sequencing result files which are stored in Macrogen’s server resulting from participation in or accessing or downloading file or data in connection with the Service.
We reserve the right, in our sole discretion, to cancel or suspend the Service should a virus, bugs, or other causes beyond our control corrupt the administration, security or proper operation of the Service.
a) Macrogen have no obligation to confirm and represent any opinion and information provided by Macrogen’ sequencing
b) Macorgen shall not be liable for any loss caused by commodity transaction or leading and borrowing money through
8.3 Liquidated damage,
You shall pay liquidated damages, not as a penalty, to Macrogen in an amount of 10% of total amount of the delayed payment behind due date.
1. All payment shall be made by you to the designated Macrogen’s banking account, or by the individual or corporate credit card
2. According to the general terms and conditions on above-mentioned, we would like to inform you that we will charge you the
3. You can choose one of the payment methods among the followings.
4. Single Pass Sample Resequencing policy